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How Do I Get More Clients?

A very nice and well-meaning web designer just asked in an expert platform I'm a member of...how do I get more clients?

My response:

You have four jobs to do.

1. Attract/identify leads.

2. Qualify those leads.

3. Convert the qualified leads.

and

4. Fulfill the orders.

Do you have a system for each of these?

4. can lead into 1. with referrals.

Prospecting to Answer 'How Do I Get More Clients'

how do I get more clients - landing big fish

You want as pre-qualified a lead as you can get.

Qualifying is filtering. In or Out, doesn't matter which.

Do you know your numbers?

How many qualified leads do you need to know you'll get a project? This is different for every person or business. For me, I need a very small number of qualified leads to make a sale. For you, it might be different.

How many unqualified leads do you need to get one good qualified lead?

Back out into the activities you need to be doing every day. I'll bet (no offense; so are 99.9% of other people) you're sitting there and hoping stuff will come your way. Maybe spending 30 minutes a day looking for new work. Well that is not enough. Needs to be 70% or more of your time spent prospecting! Guaranteed that your prospecting activity, like everyone else's--mine included--is too low.

How Do I Get More Clients By Filling My Funnel?

Fill your funnel.

Unqualified leads >>> Qualified leads >>> Sales.

Work back from the end result.

How much money do you want to make in a month?

How many sales does that mean you need to make?

How many qualified leads does that mean you need?

And how many unqualified leads does that require you to get?

Now you can see how many conversations you need to be having...you can break this down to every week or every day.

In my business, for instance, and remember my numbers will be different--perhaps VERY different--from yours, I need 1 sale a week.

To get that 1 sale, I need 4 qualified leads to ensure I get that sale. Could be 1 in 2 but let's say 1 in 4 to be safe.

Now the funny bit about my business: while conversion for me is easy, finding qualified leads is hard. There are many tire-kickers and broke people who want my help, but are not mentally or financially in the position to afford it. So I need MANY unqualified leads to get one good one!

Again, your business could be different. So let's say I need 20 unqualified leads to get 1 qualified lead.

This means my revenue plan for the month looks like:
20 x 16 = 320 unqualified leads >>> 4 x 4 = 16 qualified leads >>> 4 sales

320 unqualified leads!

If I sit around, hoping passive marketing does the job, will I ever get there?!

No!

I need to plan out my activities based on:

- Video marketing (Youtube)
- Facebook marketing
- Forum marketing
- Prospecting calls

- Referrals (these are great; the way I set it up, 2 referrals virtually guarantee 1 sale; so these 2 referrals take the place of 80(!) unqualified leads, which I can now subtract from my total)
- Talks to audiences
- Webinars

and whatever other efforts of your marketing plan that you decide to run.

Do You Have An Activity Level That Answers How Do I Get More Clients

The point here is: do you have a plan? Until now, I doubt it.

Almost nobody does.

And do you have a high-enough activity level to support your money target?

Most people do not.

Whether they're a corporate salesperson or an independent business owner...they simply don't have a prospecting activity level that supports their money target.

And then they wonder why they didn't succeed. They were beaten before they began, and terrifyingly they had no idea.

>> Jason Kanigan is a business strategist concentrating on sales and conversion. Book a call with Jason to get a personalized prospecting plan. <<

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What Is a Funnel?

what is a funnelWhat is a funnel?

In sales and marketing terminology, a funnel is a series of steps to filter and bring your many prospects to becoming a few qualified buyers. That's it, at the funnel's most basic level.

We can add upsells, downsells, cross sells and other elements to our funnel, but let's start with the basics.

I explain the three components of a sales and marketing funnel in this video:

Jason Kanigan Explains: What Is a Funnel?

 

So we see that a funnel contains three basic pieces. And if any one is missing, that funnel is 'broken.'

The Three Parts of a Funnel

Each of the three components of an effective funnel do a specific job.

First you need a Lead Generation System for bringing in traffic. Hopefully this traffic is at least somewhat pre-qualified; the more qualified, the better. But also, the more pre-qualified, the more expensive that traffic will be.

We are looking for larger numbers here. Prospects entering the funnel here will have to be filtered down to smaller numbers.

Second, a Qualification System is necessary. This component will filter leads from being unqualified prospects to those who are a fit for the offer.

Note that you are losing people as they progress through the funnel. This is normal and desirable! It is perfectly acceptable to have people who are not a fit for your offer to be gently and politely shunted aside by your funnel.

Third is a Closing System.

Written or VSL copy, graphics, layout and design...all these combine to comprise the Closing system.

Can you see how if all you're relying on is this piece of the puzzle, you are making life difficult for yourself?

Copy on a sales or landing page will qualify somewhat. But if you are getting a ton of traffic but only a handful of conversions, odds are your funnel is broken and you are doing a poor job of qualifying.

Can you see how by asking "What is a funnel?" and breaking the process up into each of these components, we can isolate them and see which one is working or needs improvement?

I frequently say, "Your traffic source is as or even more important than the sales copy."

Can you guess why, now?

That is part of the Lead Generation component. And if that part has been ignored, the quality of leads is likely to be low. Earning conversions off low quality traffic is tough work.

Final Thought On What Is a Funnel

Instead of throwing traffic from blind ad swaps or solo ads at your sales page and depending entirely on the Closing System to do all the work, build backwards from the revenue you want to generate.

You need so many sales to make the money you want to make over a period of time.

So, estimating at first but gradually building confidence in your estimates from real performance data, how many prospects do you think have to make it through the Qualification System?

And going back up the funnel, generating that larger number of qualified prospects waiting to be closed, how many leads do you think you need to enter the funnel's Lead Generation System at the top?

Leads >>> Prospects >>> Buyers.

We could estimate, for example--and this is an example, and likely not representative of what you will experience--you want 10 buyers this month at $297.

So that's the bottom of your funnel: 10 Buyers.

Moving up from there, we estimate a 2% conversion is what can be expected at this early stage in the funnel optimization process. We don't know how good our copy is yet. So 10/2% = 500 qualified Prospects.

Remember this is the path from qualified Prospect to proven Buyer we're talking about here, not the entire funnel. We could throw traffic at a Closing System and be very pleased with 1-2% conversion. But that's not talking apples to apples here.

Now we can go up to the top of the funnel. Those 500 Prospects...to get them, we initially estimate 1 in 10 entering the funnel will qualify for the offer.

So what have we learned?

We need 5000 Leads to enter the funnel.

If during the month we don't get 5000 leads to enter the funnel, and have sufficient time for them to pass through the process, we know we won't reach our revenue target. This tells us how much traffic to buy or direct.

By splitting traffic and qualification into two components, we can see a) how good our traffic source is, and b) whether our Qualification System works the way we think it should.

If you get through the month and you put 5000 Leads into the funnel, but only 300 Prospects made it to the qualified middle...you know that's where the problem is.

Keep in mind that these ratios are for THIS traffic source and THIS offer. Change variables and you'll change the expectations.

If you have any questions of your own about "What is a funnel?" please ask them below.

>> To get Jason's help with your funnel creation or optimization, click here. <<

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Buyers are Liars

Buyers Are Liars: Building Trust in an AI-Driven Sales World

Originally published 2014 | Updated for 2025 | Last updated on September 27, 2025

“Buyers are liars” is still a common phrase in sales training. Of course, buyers have their own point of view: that salespeople are also liars who will say anything to get the order.

Sherlock Holmes doesn’t need to swing by to deduce something dysfunctional is going on here.

How did this terrible situation come about? The answer is still Bad Salespeople. In 2025, it’s gotten worse, not better.

The Trust Problem Has Exploded

Here’s what’s changed since 2014: B2B buyers now conduct 70% of their research before they’ll even talk to sales. They’ve got AI tools, peer reviews, and instant access to competitive intelligence. They’re more informed than ever, yet more skeptical than ever.

Why? Because being informed and making good decisions are two different things. And buyers are still getting burned by salespeople who oversell and underdeliver.

Responsibility for every result in selling, good or bad, is still on the shoulders of the salesperson. Not the prospect. The prospect only does things if we, the salesperson, set it up for them to, or if we allow them to.

When a salesperson doesn’t care whether a prospect will truly benefit from getting the product or service pushed…when a salesperson is grasping for that order regardless of what they have to say to get it…when a salesperson abandons the buyer as soon as the money changes hands…the same two things happen that always happened.

Why Buyers Are Still Liars

First, the customer probably ended up with something they didn’t need.

Second, the product or service likely doesn’t do everything the buyer thought it was going to.

These results lead directly to buyer’s remorse. In 2025, this damage spreads faster and wider through digital channels, online reviews, and professional networks. One bad experience doesn’t just hurt that relationship. It poisons the well for every salesperson who comes after.

So prospects enter sales conversations convinced that the salesperson’s purpose is to rip them off. That’s still why Buyers are Liars.

Whether we have individually done anything wrong or not, this is the attitude prospects bring into sales conversations. It’s gotten worse because bad salespeople have had more ways to damage the profession.

The 2025 "Buyers are Liars" Reality Check

Today’s buyers expect things that didn’t exist in 2014:

Instant verification. They can fact-check everything you say in real time. Generic promises won’t work anymore.

Digital transparency. They research your company, read your reviews, and talk to your customers before you ever speak. Your online presence gets scrutinized.

Personalized relevance. Cookie-cutter pitches are dead. If you don’t understand their specific situation, they’ll tune out immediately.

Ongoing value. They expect you to help them succeed after the sale, not disappear.

If a prospect won’t share with you the truth about what’s really going on in their world, you are never going to be able to truly qualify them. If you can’t qualify them, you certainly shouldn’t be selling to them.

How to Stop the Buyers Are Liars Reflex in 2025

The only effective way of unraveling this mess is to show the prospect that you are different. A consistent, ethical sales process that makes you behave differently than other salespeople will demonstrate to the prospect that you are not at all like the salesperson they had in mind.

Here’s how to do it:

Set Up the Conversation Framework

Before you start diagnosing anything, explain how you’re going to have this conversation:

“Before we dive in, let me explain how I approach these discussions. I’m going to ask some direct questions about your situation. Not to pitch you, but to figure out if we’re even a fit. If we’re not, I’ll tell you honestly and maybe refer you to someone who can actually help. In return, I need you to be straight with me about what’s really happening. Sound fair?”

Do Your Homework First

Look, with all the tools we have now, showing up unprepared is inexcusable. Check out their company website. See what they’ve announced recently. Find out what’s happening in their industry. Takes you ten minutes and shows them you actually care about their business, not just your quota.

Go for the No (Still Works)

Sometimes a prospect won’t open up to you. Don’t take it personally. They can’t open up to anybody. When they won’t engage honestly, address it:

“Mr. Prospect, I think we have a problem. When I talk to people and all they want is my price and how I do what I do, it goes nowhere. If you can’t share what’s really happening in your situation, I can’t help you. So is it over?”

This quickly separates who you should keep talking to from who you should walk away from.

Let Them Check Your Work

Here’s the thing about trust in 2025: people want proof, not promises. You say you’ve helped companies like theirs? Great. Introduce them to those companies. You claim your solution delivers specific results? Show them the data. Better yet, let them test it themselves.

What to Do When Things Go Sideways

Prospect won’t stop asking about features and pricing but won’t tell you anything about their situation? Try this: “I can definitely walk through all that, but help me understand something first. What problem are you trying to solve here? Because if I don’t know that, I’m just going to waste your time with a bunch of stuff that might not even matter to you.”

They tell you they need to think about it? “Fair enough. What exactly do you need to think about? Is it the money? The timing? Whether this actually fits what you need? Just so I know where we stand.”

See how that works? You’re not letting them off the hook, but you’re not being a jerk about it either.

Are You Actually Building Trust?

Most salespeople measure the wrong things. Revenue doesn’t tell you if you’re building trust. Neither do activity metrics. Want to know if your approach is working? Look at this stuff:

How many prospects actually tell you what’s going on in their world? Not surface-level stuff. Real problems, real challenges, real consequences of not fixing things.

How often do your customers send you referrals? People who trust you tell other people about you.

How long do your sales take compared to your competitors? Trust speeds things up.

When you go head-to-head against competition, how often do you win? Trust breaks ties.

The Bottom Line

“Buyers are liars” isn’t a buyer problem. It’s a trust deficit created by poor sales practices. In 2025’s transparent, AI-enhanced marketplace, ethical salespeople who build genuine trust through systematic processes don’t just avoid the “buyers are liars” trap. They create competitive advantages that technology alone cannot replicate.

The question isn’t whether your buyers are lying. The question is: what are you doing in your sales process that makes them feel like they have to?

Seriously, if it got to the point where prospects won’t open up to you, you didn’t do a good job of setting up the ground rules for your conversation at the beginning. You let the Buyers are Liars situation happen. Are you explaining how you’re going to have the conversation with your prospect before you start diagnosing? If not, who’s to blame for the outcome?

Right.

>> If you’re ready to significantly raise your sales game, it’s time for you to look at Sales On Fire <<